I’m definitely going to ride it out and stand in solidarity with my friends
They truly think their employees are stupid
Today’s main feature is from contributor Dave Infante who publishes Fingers a free newsletter about drinking culture and other things. This week for Hell World he reported on Surly a major craft brewery in Minneapolis that announced it would do large-scale layoffs to a workforce that had just a day prior announced its intent to unionize. Weird timing! But first…
Biden is trying to outflank Trump with his support from law enforcement and every TV lib is doing the “Who respects John McCain more” routine and my god I just don’t think we are prepared for what is coming.
Nobody gives a shit about honor and decency or whatever how do they all not know this yet? Improve our fucking lives with money not the vapor of ideals. I’m not sure how many times we can say this but there is no moral line Trump can cross that will turn his base away from him. None. If he goes on TV and fucks the flag well then the flag was asking for it.
There is a very simple calculus at work among Trump supporters about the way he disrespects the troops: if you’re a troop or cop who supports Trump then you’re a real and authentic warrior priest demigod and if you don’t you’re a traitor. It’s that simple. Their respect for these guys is contingent. Stop expecting consistency.
The other thing is that Trump is accidentally right. We should revere troops and the military less and speaking of McCain if you’re new around here and never read this classic Hell World I think you might like it.
Meanwhile and elsewhere vast swaths of demoralized non-voters know Trump sucks so so bad they just haven't heard enough from Biden about the ways he is going to help them survive.
If you haven’t yet watch this piece from CNN in the tweet below about people being forcefully evicted from their homes as we speak.
I am not a politics genius or very smart in any other way but this seems like this most obvious thing to me and it’s just dangling there: Improve people’s lives. We’ve been saying it for years!
Oh well. Time to clock in at the shit eating factory (non union).
I was saddened to hear of the passing of David Graeber. His book Bullshit Jobs and the essay it was born from here were great.
How can one even begin to speak of dignity in labour when one secretly feels one's job should not exist? How can it not create a sense of deep rage and resentment. Yet it is the peculiar genius of our society that its rulers have figured out a way, as in the case of the fish-fryers, to ensure that rage is directed precisely against those who actually do get to do meaningful work. For instance: in our society, there seems a general rule that, the more obviously one's work benefits other people, the less one is likely to be paid for it. Again, an objective measure is hard to find, but one easy way to get a sense is to ask: what would happen were this entire class of people to simply disappear? Say what you like about nurses, garbage collectors, or mechanics, it's obvious that were they to vanish in a puff of smoke, the results would be immediate and catastrophic. A world without teachers or dock-workers would soon be in trouble, and even one without science fiction writers or ska musicians would clearly be a lesser place. It's not entirely clear how humanity would suffer were all private equity CEOs, lobbyists, PR researchers, actuaries, telemarketers, bailiffs or legal consultants to similarly vanish. (Many suspect it might markedly improve.) Yet apart from a handful of well-touted exceptions (doctors), the rule holds surprisingly well.
The most recent issue of Hell World from earlier this week was for paid subscribers only. It’s about the lionization of the boy vigilante Kyle Rittenhouse and watching “Jacob's Ladder” and eating McDonald's and reading Wallace Shawn's brilliant “Fever” excerpted below.
One day there was an anonymous present sitting on my doorstep—Volume One of Capital by Karl Marx, in a brown paper bag. A joke? Serious? And who had sent it? I never found out. Late that night, naked in bed, I leafed through it. The beginning was impenetrable, I couldn't understand it, but when I came to the part about the lives of the workers—the coal miners, the child laborers—I could feel myself suddenly breathing more slowly. How angry he was. Page after page. Then I turned back to an earlier section, and I came to a phrase that I'd heard before, a strange, upsetting, sort of ugly phrase: this was the section on “commodity fetishism,” “the fetishism of commodities.” I wanted to understand that weird-sounding phrase, but I could tell that, to understand it, your whole life would probably have to change.
His explanation was very elusive. He used the example that people say, “Twenty yards of linen are worth two pounds.” People say that about every thing that it has a certain value. This is worth that. This coat, this sweater, this cup of coffee: each thing worth some quantity of money, or some number of other things—one coat, worth three sweaters, or so much money—as if that coat, suddenly appearing on the earth, contained somewhere inside itself an amount of value, like an inner soul, as if the coat were a fetish, a physical object that contains a living spirit. But what really determines the value of a coat? The coat's price comes from its history, the history of all the people involved in making it and selling it and all the particular relationships they had. And if we buy the coat, we, too, form relationships with all those people, and yet we hide those relationships from our own awareness by pretending we live in a world where coats have no history but just fall down from heaven with prices marked inside. “I like this coat,” we say, “It's not expensive,” as if that were a fact about the coat and not the end of a story about all the people who made it and sold it, “I like the pictures in this magazine.”
If you’d like to read that and the next upcoming issue which I thiiiiiink will be paid-only also and starts like this below you should smash that button baby.
“I only found out when the book came out that people didn’t know it was a photograph,” J.J. Gonson told me. We were talking about the cover photo she shot for Elliot Smith’s self-titled second solo album. A 25th anniversary edition of the beloved record along with all manner of other extras including a coffee table book of photographs she took of Smith has just released by Kill Rock Stars.
“Apparently all along people thought it was some kind of collage. I’ve had all these comments like ‘Oh my god, I never knew. What the hell is going on here?’ If people thought it was a piece of art, then they thought it was a piece of art about people jumping off a building. That changes my entire concept of how people perceived the record. They thought he put a picture on the record of people committing suicide. That makes the record suddenly way darker.”
Oh also I’ve been enjoying being able to pay other writers to contribute occasionally so purchasing a subscription will help me do that more and pay them more going forward. Thanks for considering.
Arise, Surly Workers
Photo: Isabelle Rolfes
There’s never a good time to find out you’re getting fired but being in a video-chat therapy session, like Lou Olson was, is a particularly shitty one if you ask me.
“My phone was next to me, and one of one of my friends texted me, and was like ‘Surly just fired everybody.’”
On Monday, Olson and their fellow co-workers from both the front- and the back-of-house at Surly Brewing Company’s beloved Minneapolis Beer Hall waited in the parking lot of their workplace for over an hour to tell the brewery’s owner that they’d decided to unionize. On Wednesday, they got an email saying they’d all be out of a job come November, when the company would be “indefinitely” closing the facility due to what it claimed in a statement were losses resulting from the coronavirus pandemic—but definitely not the just-announced union drive, no siree.
“My therapist was like, ‘Oh, what's wrong, like something's on your face,” Olson told me in a recent phone interview. “I was trying to text with [my friend] while also telling her what was happening.” It took them a phone call to Surly’s HR department, a voicemail, a follow-up call, and a correction to the company’s employee database before Olson finally saw the email that had their newly organized colleagues reaching out to one another so frantically.
If you don’t know much about craft beer, the brazenly anti-labor move might shock you. It’s more or less true that craft beer emerged as a community-oriented counterpoint to the bland lagers and zero-sum business models of Big Beer (though for whatever it’s worth, the macros, like Budweiser and Miller and so forth, are mostly union shops at this point anyway.)
But these days craft brewing is a massive industry in its own right, with billions in annual revenue and trade-group lobbyists attuned more to the pro-business acolytes who celebrate craft breweries’ ability to gentrify “dying” neighborhoods than a customer base increasingly disenfranchised and disenchanted with the misogyny, racism, and general fuckery amongst some of the 8,000-ish American breweries that they represent.
And here’s the thing: no matter how “cool” it seems to work in a brewery (or outgrowth businesses like Surly’s Beer Hall, which we’ll return to in a moment), those jobs, generally speaking, aren’t exempt from all the bad stuff that can make jobs shitty in other fields. Low wages, no benefits, grueling hours, and sex-pest managers aren’t uncommon. Craft beer has basically the same warts you’ll find on the underbelly of any major American industry.
“There are all sorts of great reasons why we should feel good about craft beer production… but to celebrate it while neglecting labor conditions is highly problematic,” Margaret Gray, an associate professor of political science at Adelphi University, told me back in 2018 for a story for Splinter (RIP) about why craft brewing is able to paper over this disconnect.
In the few instances where workers in the craft brewing industry have seen through the charade and decided “lol this sucks, let’s organize,” owners have dropped the #oneteamonedream pretense with the quickness. It happened at Rogue Ales in Newport, OR in 2011; and again at Pyramid’s Berkeley, CA brewpub in 2013; and in 2019 in San Francisco, where workers at Anchor Brewing, the country’s oldest craft brewery faced a decidedly corporate union-busting campaign that featured high-powered anti-labor law firms and managers shouting “fake news” at workers exercising their federally protected right to unionize. Very cool shit, nice work all around.
“Don’t be a dick”
But back to 2020, and the former industrial park-turned-destination in east Minneapolis that Surly has called home since about five years ago. In the Beer Hall, a bold mural depicting stein-hoisting, Soviet-style proletarian types greets visitors with a call to arms: “Arise, Surly Nation!” (This bears more than passing similarity to the marketing materials at Rogue Ales; blue-collar veneration apparently plays well with the rank-and-file drinking public. It’s almost like.... supporting workers is a cool idea that a lot of people agree with and maybe you should just do that… but hey, what do I know.)
It’s all part of Surly’s larger brand: “Give a damn about your community. Be independent. Don't be a dick.” On its website, the 14-year old brewery celebrates itself as “Leading Minnesota Forward,” and to be fair, in some respects, it has, helping to change Minnesota’s laws to allow for own-premise sales, and organizing funding drives and employee volunteerism through a popular in-house program.
In other respects, it has not, like the time it opted to pay $2.5 million to settle a tip-pooling class-action suit brought by 140 of its servers and bartenders, who alleged the company was using mandatory pooling to keep its own payroll costs lower. (Surly claimed “no malice was intended” on that one.) Workers say following that payout, the company revoked benefits for many of them and began scheduling more workers below the 30-hour per week federal threshold that would make them eligible for those benefits. Don’t be a dick, indeed!
Despite all that, Surly is an undeniable leader in Minnesota hospitality, and a relatively high-profile brewery in the national craft beer scene, and that was a big deal to some workers. “It’s a very noteworthy place to be hired at,” said Natalie Newcomer, a front-of-house employee at Surly’s Beer Hall for two and a half years. “When I first got hired here, I couldn’t even believe that I got to work there.”
Surly’s Bar & Grill
But Newcomer, like other new hires, grew skeptical of Surly ownership’s commitment to the brand’s lofty ideals, movement rhetoric, and benevolent posture after spending some time on the job.
Nick Mjones, who has worked in the front-of-house at the Beer Hall for four years, watched with despair as benefits were taken away from his coworkers following the tip-pooling settlement. A manager told Olson to be less difficult after a customer called them a bitch. Andy Magill, a pizza maker in the Beer Hall’s upstairs restaurant who has worked there for a little over a year, became frustrated that his Spanish-speaking colleagues in the back-of-house had no real way to communicate with managers after the one semi-fluent chef willing to relay their concerns left.
Exasperated workers took to calling the place “Surly’s Bar & Grill” as they watched this supposed celebration of craft labor and pioneering spirit reshaped into a commodity experience where turning tables is the only goal and human-resources professionals walked around saying “cool beans.”
“I think as the brand grew and Omar [Ansari, Surly’s owner] made more money, I think he kind of lost sight of what really made his brand, which was the employees,” said Magill. Ansari did not answer my request for an interview.
The pandemic only made things worse at Surly, exacerbating the underlying conditions while also layering in more tense customers, new service models, and more pressure to pack in crowds. “When I came back to work, sometime in June, I was like ‘this is insanely horrible,’” said Isabelle Rolfes, a service captain at the Beer Hall. “It was just like they were using the excuse of COVID-19 to push through this service model that would create a lot more money, [use] a lot less labor, and put a lot more of us in danger.”
The relationship between managers and workers deteriorated apace. After receiving a $2-5 million PPP loan in April, Mjones told me some managers at the Beer Hall took to telling workers not to complain because “you’re just getting paid by the government right now anyway.” Without warning, the bosses got rid of tips and implemented a 15% service charge, which front-of-house workers say took money out of their pockets. The brewery’s website claims this money goes to “paying our hospitality staff a more equitable wage and offering benefits for full-time employees,” but given the way they manipulate the schedule to keep workers from being full-time, this amounts to “lying to the public,” scoffed Newcomer.
The back of house, irate after learning about the service charge through the grapevine, was offered tiny raises (like $0.25-$1.00, lol) to make good, said Rofles.]In a less organized shop, it might have been a wedge issue that would pit front-of-house against back-, but “we knew that’s what they were going to try to do,” she said. Because Beer Hall workers had been organizing wall-to-wall the paltry increase only pissed everyone off more. “They expected us to just kind of shut up and be happy about it.,” said Rolfes.
“Once this all started happening for us to reopen, people were dropping like flies because they either couldn't afford their lives anymore with this pay structure, or they realized that they were going to be a busser all of a sudden when they were a career bartender for five years,” said Newcomer. “So now they’re just hiring more people so that they can have more people work fewer hours,” driving down the quality of service while keeping more workers ineligible for health benefits.
Workers who stayed saw team meetings get contentious, then stop entirely. Workers say director of hospitality Dan DiNovis grilled them about their activities outside of work, monitoring their social media accounts for evidence that they were not social distancing. Meanwhile, Rolfes said,Ansari “walks around the Beer Hall without a mask.”
Arise, Surly workers
Bad conditions for workers, though, are good conditions for organizing. “I think it kind of boiled up to this point, and I think the pandemic just kind of accelerated” the union drive, said Magill. Then, in August, after receiving a promotion to service captain and being brought back in the first wave of workers to reengineer the Beer Hall’s service model for reopening, DiNovis abruptly fired Natalie Newcomer. He did not respond to my request for an interview.
Whether it was for organizing (“I was pretty involved in it, at that point”), or being spotted by DiNovis at a pro-restaurant worker rally in a local park (“he was definitely there to spy, to see if any of his staff attended”), or simply for speaking out as a senior staffer against what she viewed as was an unsafe effort from DiNovis and Ansari to “get as many people as possible” into the Beer Hall to goose sales, or all of the above, is hard to say.
Much easier to say is how it made her fellow workers feel: targeted for organizing. “To see Natalie get fired under the guise of her job performance going down, that’s just bullshit,” said Rolfes. “Imagine giving your blood, sweat, and tears… and then they fire you because they’re afraid of you.”
“We had to take action after that, very soon, so we could [make sure] they wouldn’t get away with that,” she added.
So on Monday, after marshalling what Rolfes and other organizers claim is an “unquestionable” and “vast” majority of signed union cards from the bargaining unit of 100-ish, pro-union employees gathered outside Surly, asking the bosses to come outside, hear their reasons for organizing, and recognize their right to bargain collectively on the spot.
It went… uh, not great. “That was one of the most disgusting [instances of] lack of care I’ve ever seen,” said Mjones. I interviewed five workers present that day, and all tell more or less the same story: Ansari and DiNovis stayed inside the building for an hour or more, apparently trying to either pretend they weren’t there, or wait out their employees. When the two did eventually come out, Mjones said, “they scoffed and laughed at us” and declined to accept literature from the Unite Here Local 17 rep about how companies can voluntarily recognize unions.
“For them to try to silence us like that, it was pretty disgusting,” agreed Magill. “It showed [their] true colors.”
That evening, the brewery’s official Instagram account posted a notice acknowledging the drive. “We’re working to determine next steps in the process,” it read, which is weird because there are really only two options, and one of them is union-busting—something that simply doesn’t seem very compatible with Surly’s marketing, community focus, and don’t-be-a-dick mission!
“The timing of this announcement is not ideal”
And yet, by Wednesday morning, the bosses had made their decision, and union-busting was apparently it. They were shutting down the Beer Hall, and the hundred-plus newly organized jobs it represented, “indefinitely” starting November 2. Here’s how they put it in the release, which also claimed an 82% decrease in Beer Hall revenues compared to last year, and a potential $750,000 loss if the facility stayed open through the winter:
We ran all the numbers. We looked at all the possibilities. But try as we might to find a way to keep the doors open and our team employed, the writing was on the wall: There was no longer a way forward for the Beer Hall.
The timing of this announcement is not ideal. On Monday, some hospitality employees notified us of their intent to unionize. We respect their decision to turn to an outside organization for representation and will continue the dialogue. That does not change the fact that our plans to close the Beer Hall were put in place weeks ago with the announcement planned for this week.
Look, I’m not the CFO over there, but the company’s claim that this was all because of the pandemic and was TOTALLY COINCIDENTAL to the union drive announcement 36 hour prior stinks for three reasons:
- Of course revenues are down compared to last year, because we’re in the middle of a fucking pandemic! Using a year-over-year comparison for restaurant sales between 2019 and 2020 as a way to demonstrate a business’ lack of viability isn’t massaging the data to tell the story you want so much as repeatedly clobbering it with a blunt object until it surrenders.
- On the other hand, while the Beer hall might be losing money, the actual brewery is not. “They excitedly told us throughout the pandemic that [beer] sales have never been higher,” Newcomer told me. My pal Kate Bernot at Good Beer Hunting reported that by August 2020, the brewery had already matched its grocery store sales for all of 2019. In the last 12 weeks, it’s up 47%, or $600,000, compared to the same period last year.
- Workers say that as recently as Monday, Beer hall managers were interviewing people for new roles, and that the company has hired as many as 10 new employees in the past month or so. (Again, this may be to guard against giving any worker enough hours to make them eligible for health benefits, a move Wal-Mart and other rapacious multinationals are quite fond of!)
“They truly think their employees are stupid, and that we don’t know anything and we’ll never fact-check,” said Mjones. “But we know when we're being bullshitted.”
Bullshit or not, though, Surly’s workers are on borrowed time for now. The ones I spoke to seem intent on using the intervening months between now and the November 2 shutdown to push through the union and secure recognition, regardless of the bosses’ efforts to pull the plug.
“At this point I just, I want to win the election, and I want to fight for what's right,” added Magill. “It's about just showing that he [Ansari] can't stomp all over us.”
Working at Surly has given Olson anxiety about saying the wrong thing, but they've nevertheless found their voice in this process. They drafted a form letter, and through its social media feeds the union has been promoting it as a way for supporters to write to DiNovis and Ansari telling them to cut the shit and recognize the union.
“I’m definitely going to ride it out and stand in solidarity with my friends,” Olson told me. As for getting a new job in a historically awful recession: “I’m not really letting myself think about that until like, October.”
But Surly management appears to be focused on the more immediate future. By week’s end, a note had gone up on its website announcing the Beer Hall would be closed September 7—Labor Day.
Dave Infante is an independent journalist in Charleston, SC. He publishes Fingers, a free newsletter about drinking culture, being online, and beyond. Subscribe here, or follow him on Twitter.
Photo: Miguel Pena
Over at Dig Boston Nicole Aschoff the managing editor of the Boston Institute for Nonprofit Journalism and Pankaj Mehta an Associate Professor of Physics and a founding member of the College of Data Science at Boston University have a lengthy study and look into just how badly we failed our elderly in long term care facilities around the country and in Massachusetts specifically. Here’s the beginning.
A fog of uncertainty surrounds the SARS-CoV-2 virus that has wreaked havoc on families and communities worldwide over the past six months. No scientific consensus has been reached on the epidemiological characteristics of the disease. Scientists disagree on the detailed biological mechanisms underlying coronavirus transmission and acquired immunity. At the same time, public health officials are unsure how to contain the virus, while politicians are at odds over how to mitigate the economic and social fallout the pandemic has left in its wake.
But one thing is certain: The lethality of COVID-19 increases dramatically with age. Nationwide, according to Aug 1 data from the Centers for Disease Control, roughly eight out of 10 people who have succumbed to the virus are over the age of 65, while people under the age of 25 accounted for 0.2% of total COVID-19 deaths.
The picture is similar in Massachusetts, where at the time of this writing, no one under the age of 19 has died of COVID-19. Of the 8,691 COVID-19 deaths reported on Aug 6, 1.7% were adults under 50. Deaths for adults between the ages of 50 and 59, and 60 and 69, were 3.6% and 10.3% respectively. Bay State residents between 70 and 79 accounted for 21.7% of deaths, while those over the age of 80 made up 62.7% of all COVID deaths. The average age of death in total Mass COVID-19 cases was 82 years old.
Even more striking than the age-skewed mortality of the virus is the concentration of its deadly toll. According to the Foundation for Research on Equal Opportunity, approximately 45% of all US COVID-19 deaths were residents in assisted living facilities and long-term care facilities (LTCFs)—facilities such as nursing homes, rest homes, and skilled nursing facilities that provide residents, who are primarily elderly, with long-term rehabilitative care or skilled nursing care to meet the needs of daily life.
In some states, the concentration was overwhelming. New Hampshire and Minnesota have seen 80% of their COVID-19 deaths happen in LTCFs or assisted living facilities, with 70% in Ohio and 60% in Pennsylvania. In the Commonwealth, more than six out of 10 deaths occurred in LTCFs. Long-term care facility deaths accounted for the majority of COVID-19 deaths in nearly every county in the state.
We analyzed data on COVID-19 deaths at long-term care facilities in Mass over an approximately three-month period ending in mid-June by combining official LTCF death statistics from the Massachusetts Department of Public Health with census data, datasets on health disparities, facility-level data on race and ethnicity, official Medicare provider data, newly collected pricing data, and data on the state’s isolation unit policy. The key findings in our report:
- Nursing homes across the state suffered extremely high death rates during the coronavirus pandemic—at least 51 nursing homes in the state saw 20% or more of their residents die from COVID-19.
- In many nursing homes, COVID-19 deaths were 10, 15, or 20 times greater than the COVID-19 death rate (approximately 1.8%) for all Mass residents aged 80 to 89, as of June 17.
- LTCFs that created isolation units to care for COVID-19 positive patients from hospitals, acute care centers, and elsewhere in exchange for supplemental payments from MassHealth suffered higher death rates than homes that did not establish isolation units. The isolation unit policy remains in place, making it essential to investigate why these LTCFs had higher death rates.
- Federal scores for LTCF quality, staffing, and safety assigned prior to the pandemic were inaccurate predictors of resilience. Highly rated homes proved unable to keep their residents safe from the coronavirus, calling into question the validity and usefulness of these scores.
The stark and inescapable conclusion is that the coronavirus pandemic overwhelmed long-term care facilities, revealing a care system unable to keep elderly residents safe.
The battle to quell the pandemic is far from over. Scientists say that the coronavirus, like HIV and influenza, could linger, causing death and disruption until a vaccine is developed or the population reaches herd immunity. Moreover, infectious disease experts say coronaviruses and other infectious diseases with the potential to become pandemics are on the rise globally.
It is essential to understand why nursing homes in Mass were unable to keep their residents safe so that, moving forward, we can develop a plan to protect our state’s most vulnerable residents.
Read more here.